Password
Protected

This project was built in collaboration with an agency and under NDA.

Thank you! Your submission has been received!
You entered the wrong password.

CDW | Rubi

PRODUCT | DESIGN SYSTEM
IA Collaborative
CDW | Rubi
2
_About

CDW is an international provider of hi-tech equipment and IT services for clients across industries such as education, health care, enterprise, and government.

CHALLENGE: With over 9,000 dedicated employees serving hundreds of thousands of clients, CDW faced a critical need for developing a companion app that helps users plan, buy, and manage technology solutions for their organizations.

Role:
Principal Designer
Agency:
IA Collaborative
Capabilities:

Research &
Strategy
Product Design
Design System
Design Implementation

_Approach

For a successful Minimum Lovable Product, we must create an app that seamlessly delivers ongoing value. CDW can do this by grounding itself in a mobile experience that exemplifies an understanding of the complexity threshold for mobile: surfacing actionable information to support day to day interactions, allowing customers to keep information — and their business — moving.

Focusing on quick and easy wins for the user today, will drive adoption and evolve into increased engagement, and completion of more complex tasks, tomorrow. More broadly, the MLP will aim to address our 6 “Mobile Must” opportunity areas.

  1. Extend Customers Workflows: Pas, Orders, Quotes.
  2. Quick Access to Information: To Do List, Onboarding, Home.
  3. Enable Customizable Communication: Push Notifications.
  4. Enhance Order Life-cycle: Status, Sharing, Tracking.
  5. Design for Self Service Support: Email & Call Support.
  6. Deliver Reliable Performance: Log In.

Outcomes:

Streamlined Approvals
Improved Asset Management
Enhanced Order Management
Efficient Inventory Tracking
Enhanced Spending Control

CDW | Rubi
CDW | Rubi
CDW | Rubi
CDW | Rubi
CDW | Rubi
_results

The success of the app MVP and the robustness of the design system have catalyzed a broader adoption of the design system within CDW.

The release of Rubi not only as a mobile application but also as a cross-platform solution has been a strategic move driven by the efficacy and scalability of the design system. By leveraging the established design principles and components across various platforms, CDW has achieved consistency in user experience and interface design, thereby enhancing brand recognition and user satisfaction.

This expansion of Rubi's presence across all platforms underscores the versatility and adaptability of the design system, positioning CDW as a frontrunner in delivering seamless and cohesive digital experiences to its users.

Outcomes:

Streamlined Approvals
Improved Asset Management
Enhanced Order Management
Efficient Inventory Tracking
Enhanced Spending Control

CDW | Rubi
CDW | Rubi
CDW | Rubi
CDW | Rubi
CDW | Rubi
CDW | Rubi
CDW | Rubi
Next Project
CDW | Rubi
Next Project
Sonoco | Origen
Next Project
Space Way
Next Project
Method Savvy
Next Project
MYO Fitness
Next Project
Project Velo